Private Health Insurance Ombudsman Comparison
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The private health insurance ombudsman s comparison tool can help you compare policies privatehealth gov au the private health insurance ombudsman will have new powers to investigate complaints privatehealth gov au better cover for women s health services.
Private health insurance ombudsman comparison. 1 july to 30 september 2020 complaint statistics covid 19 impacts on private health insurance october rate increase and pre existing conditions. Identifying underlying problems of private health funds or health care providers. The templates in this guide will help.
We carry out this role in many ways including. Commonwealth ombudsman private health insurance contact the commonwealth ombudsman if you have a complaint about private health insurance. The website provides the phis for every health insurance policy available from every registered health insurer.
To allow for easier comparison of health insurance products all australian health insurers are required by law to create a private health information statement for each of their products. Privatehealth gov au is an australian government initiative managed by the private health insurance ombudsman. In 2016 17 we received 5 750 private health insurance complaints compared to 4 416 in 2015 16.
Private health insurance quarterly bulletin 95. The commonwealth ombudsman protects the interests of private health insurance consumers. The number of complaints to the private health insurance ombudsman phio has increased significantly over the last four years.
1 april to 30 june complaint statistics for 1 april to 30 june 2020 covid 19. They do this by helping resolve complaints between consumers and their health insurance provider providing information to the public about health insurance monitoring the industry and providing. Any aspect of private health insurance.
You can call between 9am and 5pm monday to friday australian eastern daylight time. Complaints about private health insurance should be directed to the private health insurance ombudsman phio for a faster resolution. Phio does not address complaints about care offered by providers and it does not address complaints about medicare coverage.